SUPPORT

Once you buy XOTICPC your a member of our family for life. Deep in the roots of all XOTIC PC staff is hardworking midwest values. In our core we unwaveringly believe hard work and perseverance will pay off in the long run. We are relentless to achieve customer satisfaction.

Here at XOTIC PC we have one of the most comprehensive warranty policies in the industry. Want to upgrade your system? XOTIC PC provides lifetime free labor for the life of your PC. Technology changes every day and we are your resource to help give you a upgrade path to get the most of your PC. Even when your parts warranty expires, we are happy to continue to answer your questions and even fix your computer with no labor costs. 

The XOTIC PC Team is here because of you and are here to serve you. When you contact XOTIC PC your calling our Midwest Support Team located in Lincoln Nebraska, not some other country.

Our commitment is easy. We deliver cutting edge technology with rock solid stability and support. All systems are hand built to order and supported by true enthusiasts.

With selling electronic parts for over 20 years now, there will always be some form of problem or incompatibility that will arise. There is no hiding behind that. Dealing with numerous hardware components and software applications needing to communicate and get along together we understand the in's and outs of the hardware and software being used.

Over the years manufacturers have done extremely well and built parts that are consistent and fail less then they ever have. Although we rigorously test every component for rock solid stability, sometimes electronic parts fail. If they do shipment of replacement parts or shipping back to the lab for hands on troubleshooting are available. If in the event something fails within the first 30 Days, XOTIC PC picks up all expenses to repair or replace your PC.