I do not usually write reviews but I feel like the Xotic Team deserves one because they met and exceeded my expectations when ordering my custom pc. The only thing is the wait time is a bit long and that made me skeptical at first but customer service is very transparent and will clear any doubts. If I would need another Custom PC, I would go with Xotic PC again, they gained my trust.
I do not usually write reviews but I feel like the Xotic Team deserves one because they met and exceeded my expectations when ordering my custom pc. The only thing is the wait time is a bit long and that made me skeptical at first but customer service is very transparent and will clear any doubts. If I would need another Custom PC, I would go with Xotic PC again, they gained my trust.
Received pc and even came with a USB flash drive and a DVD for a restore if needed. Amazing company to work with!!!
I admit my expectations were low. When computer arrived i was blow away. Absolutely fantastic job especially with cable management.
I have nothing but good things to say. This PC is amazing and customer service was great if I had any questions. I am glad I decided to order from them. Go ahead and add on the white monitor bundle. You won't be sorry.
I've used XoticPC a few times now, though this is my first purchase with a Windows installation. I usually buy my Sager/Clevo laptops with great specs and I install Arch Linux myself.... However, I can say that the support we received regarding Windows was extremely helpful and 15/10. Will buy here again and again
Seemingly helpful customer service, when in hours that is. They do usually respond quickly once business hours are up though and the pc was done faster than I expected. The order was not updated though until it was shipped and I cant seem to pick it up. Problem is they deliver only when I work so I cant seem to get mine. We'll see how it goes I guess
being able to customize a laptop for my specific needs is perfect. got everything I needed for high end CAD and rendering. this is my second laptop from OXTIC because the first would not run my 3D scanner. XOTIC could have been more helpful in assisting me in selecting the new laptop.
I am completely new to the PC world. Console OG from the 80's. I came into some money and wanted to upgrade from the PS5. I went to many different custom PC websites. Configured many different builds before deciding on the one I ordered from XOTIC. Before taxes it was like $20 under $3K. It runs Fortnite at 180fps EASY and can do better but I cap it. The PC overall looks great and the way that I ordered. I have a few complaints but nothing that was a deal breaker. First, the order tracker does not work as intended. It will not move past the "Ordered" phase of the process. But CS was amazing and did not care that I called every other day and checked in lol. 2nd cable management in the back is not great lol but I don't have to look at that. Lastly, I ordered a RGB LED strip. The power cord was left loose, and I had to route it myself to hide it. There is one thing that I will comment on, but I am not sure that I am 100% correct. But my GPU doesn't seem to have a bracket attached and I know that it came with one. There is only a SLIGHT GPU sag, so I built a LEGO tower to help. Overall, I am happy and hope that XOTIC strives to be excellent!
Very easy to pick the components you want, plus the options for visual customization of the chassis are virtually endless!
Thank you for your amazing service and getting my new computer to me
im a first time pc gamer, been gaming on xbox for over 10 years, a friend suggested i go PC and im not disappointed! xotic pc built a very nice pc, very powerful, and id like to add that my gaming experience only got better from here! thanks xotic pc for yalls quick delivery and good support on the text mesage option!
im a first time pc gamer, been gaming on xbox for over 10 years, a friend suggested i go PC and im not disappointed! xotic pc built a very nice pc, very powerful, and id like to add that my gaming experience only got better from here! thanks xotic pc for yalls quick delivery and good support on the text mesage option!
I just received my pc Thursday and got it un boxed packaging could be a little bit better but nothing was damaged but I got it plugged up and started right up no issues and plays every game perfectly I highly recommend xotic pc
It works so good that I just always want to use it it’s really good and nice you could customize it the only problem I had was the price but it is worth it I am glad I got it 🤩🤩🤩🤩🤩🤩🤩🤩🤩😎😎😎😎🤩🤩🤩🤩🤩🤩🤩😎😎😎😎😎👻
Absolutely amazing build. My first build and received great help from the Xoticpc experts. The Process went smooth, shipping was rather quick, right in between their time frame. I’m running this pc at 4K, 240fps monitor and there’s not any game it can’t handle. I can’t recommend this enough, if it’s within your budget.
I really appreciate the excellent customer service this company offers and the peace of mind that comes from receiving constant updates about my order status.
My PC came built exactly as I expected and it looks gorgeous!! I have gotten so many compliments and it looks great on my desk. A lot of care was put into packing it and making sure I knew how to set it up.
Support let me know that this PC was in production to be ready to ship again, and said to give it one to two weeks. Instead, it was ready to be shipped just a few days later. Support was responsive with every question I had about the PC, and the PC itself booted right up. Had to reset the PC just because while it's conveniently ready to go right when you boot it up, I wanted to begin from a fresh reset and encountered zero problems while doing so. I've only had my first full day with this PC at the time of this review, but after four hours of use it runs cool so your room won't turn into an oven and it's working as advertised which is all you can really ask for.
When I ordered the laptop, it took far longer than advertised. Otherwise, laptop is working well.
Love the laptop and the process was nice and simple
First of all I want to say thank you to XOTIC PC for building me an awesome PC and fast shipping. So why the four stars? First issue, I received a PC case I didn’t order. Second issue, I was not notified ahead of time that the PC case was replaced by another case. Third issue, I received an expired code that came with the purchase of certain AMD products and I still have not received the correct code. There was a fourth issue but I believe that was user error (my fault) with removing the packaging and some how caused an issue with an RGB strip I managed to revive. I also thought that the cable management could have been a little better but that’s my expectation. Now the Pro’s, I stayed in contact with the XOTIC PC team regarding changes to my order (just one change), easy ordering process, fast turn around process, great packaging for protection, and a reimbursement was discussed for the wrong PC case but I haven’t seen it yet.
